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Service Alerts

Service Alerts are a type of Automated Monitoring Alert that informs the user of issues with their sensor network.

Currently the only service alert you'll see is the Low Battery alert.

This alert will be triggered if the battery level in either your Sensor or Sensor+ device has become low and requires changing.

How to change device batteries

Please Note: Ensure all Sensor data has uploaded to the Control Centre prior to battery removal.

Service Alerts are treated like any other alert type. They'll appear in your Alert report and can be dealt with in the Alert Status Widget. (you cannot clear a Service Alert until the issue has been sorted, i.e. until the battery level is no longer critical).

However unlike other alert types they'll be emailed to Administrator users only.

 

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